How Voip can improve the health of your staff

 In Technology, Telecoms

VoIP has already proven its worth by saving you money, streamlining your business operations, and improving your overall efficiency and productivity. But did you know that Voice over Internet Protocol or VoIP communications can have a positive effect on the health of your workforce, as well? Here are some of the ways in which that happens.

Working From Home… Or Anywhere

It quickens the blood of some, but simply gives high blood pressure to others: the high-stress, high drama environment of the contained work space (cubicle office, sterile laboratory, noisy workshop, etc.). But with the evolution of working practices made possible through online recruitment, commerce, and communications, workers now have the freedom to operate from home, remote sites, and on the road.

VoIP communication is the common thread binding all of these locations together, with options like number portability, Find and Follow, or the transcription of voicemail messages to email enabling workers to stay in touch with their jobs wherever they are. And with this kind of access, personal days, working holidays or sick leave may be accommodated without undue disruptions to your workers’ individual lives or your business operations.

Working With Others

Presence panels, Unified Communications (UC), and the integration of voice, data, and office productivity software on the one platform enable workers to collaborate on joint projects and share information and resources. Among those resources are personal time and availability. If someone’s off sick or has to meet an urgent appointment, knowing the status of their colleagues allows for another person to step in and substitute for them, if necessary.

Forwarding and instant messaging functions ensure that vital information or assignments may be passed on to anyone who’s not available at a particular time – and these people are able to use document drops or collaboration platforms to contribute their ideas and input at their earliest opportunity.

Working With Mobile VoIP Apps

The deployment of VoIP for remote and mobile workers takes place through dedicated mobile apps, which in addition to the functionality of your office phone system offer integration with other software and resources on the internet and mobile platforms. These include lifestyle, fitness, and health monitoring applications which typically feature real-time feedback and access to knowledge bases or formal healthcare institutions.

So the VoIP communications platform empowers workers to access the materials they require for self-improvement (both on a personal and professional level), and to keep an eye on their own fitness and well-being.

Working With Healthcare Professionals

VoIP continues to play an important role in the management and dissemination of formalised healthcare, itself. As well as the administration of patient databases and medical facilities, there are practical applications in the diagnosis and treatment of the sick and injured. Using VoIP technology and their own smartphones and tablets, health workers have real-time access not only to their patients, but to each other.

Video conferencing and access to knowledge bases allows for remote diagnosis and consultation – including scheduled check-ups on patients regardless of their location. Video-based healthcare delivery or telehealth applications run the full spectrum from the simple refilling of prescriptions to collaborative technologies assisting surgery and emergency relief.

Remote monitoring technology helps medical professionals to extend care to patients at home or in the work place, using VoIP, video conferencing, and other real-time communication channels. So business communications technology is expanding beyond the enterprise to help ensure the health of enterprise workers.

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